More efficiency through automatic forwarding to the
right
last agent/user!
Awesome Icon
color
#78be20
size
20px
monospace
true
icon
fa-code-fork
Direct Direct forwarding of of incoming calls calls to the caller's last contact agentlast call partner.
Awesome Icon
color
#78be20
size
20px
monospace
true
icon
fa-exchange
Direct Direct forwarding of of incoming callbacks.
Awesome Icon
color
#78be20
size
20px
monospace
true
icon
fa-play-circle
Optional announcement to Optional configurable message that the caller that he/she is being redirected is now forwarded to his/her last contact agentcall partner.
Awesome Icon
color
#78be20
size
20px
monospace
true
icon
fa-heartbeat
Data privacy and no external dependenciesprotection and functional integrity: Fluxpunkt modules "do not phone home" and do are not depend dependent on the availabilityfunction/reachability accessibility of external licensing license servers.
Auszug
Last Contact Forwarding redirects forwards an incoming call on a group calls to the agent/an individual group memberthat /agent if the latter has previously talked to or tried to reach made a call (or attempted to make a call) to the caller.
Advantages
Efficiency: by directly through direct forwarding to the right contact person
Investment protection: no dependence Protection of your investment: No dependency on external services/license servers
EconomicCheap: Purchase Licensing once per server. No service/update agreements necessarysoftware maintenance or running costs!
Let's
get started
go: Installation
UI Steps
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small
UI Step
Download the right module for your STARFACE version:
